Islamabad Regalia Hotel

When we arrived at the hotel we were greeted by the duty manager, M. Waqas. The welcome we received was very warm and welcoming and we were asked to take a seat whilst our reservation was dealt with. Waqas arranged for drinks to be served to us and then afterwards shown us both to our suites. The suites did not match our expectations for the price we paid, they exceeded them!! We just had enough time to experience the breakfast, which was a buffet with such a varied choice. Our stay at Ragalia was the best we had during our entire trip around Pakistan. Keep up the good work and we give our thanks to Waqas for the attention he gave us. Thank you!

We had an excellent stay at the Regalia hotel. All staff were extremely accommodating and helpful. We arrived at the airport around 8 AM and were greeted by Assad, who helped us with all our luggage (we had a lot of luggage), and by the time we were checked in, our luggage was in our room waiting for us. We were greeted by Jameel at the reception, who got everything sorted for us and got us checked in and gave some local tips as well. The rooms were great and had all the amenities you need so you don't have to bring anything with you. The staff went above and beyond because we came from a late flight and had not slept at all. The kids were sleeping, so we could not go for breakfast after checking in as breakfast was included for free. We mentioned the breakfast to Assad that we could not go because the kids were sleeping, and a few minutes later, we got a call from Jameel that they ate happy to send the food over to the room. We are extremely thankful for that. The next day, we were checking out, so we managed to get breakfast in the morning, and we requested the reception if the luggage can be moved to the reception before we checkout. As we had breakfast and then went to reception, we found all our luggage waiting in the reception put neatly. For breakfast, Hamza and his team were great. They also went above and beyond to make sure if we needed anything. There was a great load of drink selection and food selection. My personal recommendation would be the paratha and the keema and the fresh apple and orange juice. And obviously, the chaii as well. Finally, a big thank you to Assad again for assisting with the luggage again. He helped us again when the cars came and helped organise the luggage in the car to fit properly so we didn't end up with luggage on our laps.

We had a fantastic experience staying at this hotel in Islamabad. From the moment of booking to check-in and even at check-out, the service was outstanding. The staff were extremely courteous and cooperative, making our stay comfortable and enjoyable. A special mention to Ms. Asma Gul, who went above and beyond to ensure everything was perfect. She was incredibly kind, supportive, and professional throughout our stay. We truly appreciated her thoughtful gesture of upgrading our room at no extra charge. Her assistance at every step made a significant difference. The hotel’s location is excellent, making it convenient for exploring the city. The breakfast was delicious with a great variety, the rooms were spacious and well-maintained, and overall, the cleanliness of the hotel was impeccable. We highly recommend this hotel to anyone visiting Islamabad. The hospitality and service exceeded our expectations, and we will definitely be returning!

What i liked the most was how the staff was accommodating to our requests and cordially handled their clients. From the receptionist to the housekeeper, all were approachable and kind. The rooms were spacious and clean. There were no issues with hygiene. Room services were great. All in all, we had a pleasant stay at this hotel.

The general staff was very nice, courteous and very accomodating. This includes the housekeeping, maintenance, and the front desk. The manager Mr Hamza was very courteous as well. Prompt response and resolution to any complaints, if any. Breakfast is good. The location is superb.